What is Akar Design?
AKAR in Sanskrit means forms and shapes.
AKAR was established in 1998 by Sanjay Jani and Jigna Jani, both architects with a passion for Art, architecture, and design.
How soon do you ship?
We do all of our shipping in house and aim to have items in the post within 24 hours of orders. If you need your item asap do let us know and we will try to accommodate same-day shipping. If you would like expedited shipping we can send along estimates during our open hours.
What is your return policy?
- Please inspect your order upon delivery.
- If your merchandise arrives damaged, please contact us immediately.
- Items must be returned in original product packaging in salable condition and mailed in an appropriate size shipping box within 14 days.
- Please email us at email@example.com letting us know you are returning.
- Shipping and Handling costs are non-refundable.
- Return your package to AKAR: Attn Returns, 257 Iowa Avenue, Iowa City, IA 52240. We will notify you by email once we have received and processed your returned item(s).
- Items on sale are non-refundable.
Do I need to create an account?
Creating an account is optional, but quick and easy. Checkout will be quicker since the account will prefill your billing and shipping address on subsequent orders and allow easy access to your order history, status, and shipping updates.
What are my payment options?
We accept payment through all major Credit cards, Paypal, Apple Pay, Shopify Pay and Check.
We do not share or sell any personal information. All information is for the exclusive use of AKAR and is kept private at all times.
Can I purchase a gift certificate?
At this time, we offer gift certificates in amounts of $25, $50, and $100. To purchase a gift certificate, click here
Will I receive an email confirmation?
Yes. We will send you an email confirmation when we receive your order and when it is on its way to you.
How do I report damaged items?
If your shipment arrives damaged, please contact us as soon as possible at firstname.lastname@example.org. We insure all packages and submit the claims. Please keep all the original boxes, packaging material and damaged item until the claim process is completed.
Can I cancel my order?
Yes, as long as it has not shipped yet. Please contact us at 319.351.1227 or email@example.com as soon as possible.
Can I have my item(s) gift-wrapped?
Yes, click on the cart icon and scroll down to the cart notes below your items. In the cart notes, provide us with a description of your gift wrapping instructions.
Would you like to pick up your order at our store?
Before proceeding to the check out, click "View Cart" and scroll to the bottom. On the right will be a box with a "Free Local Pickup" option.
What is our shipping policy? What is the cost?
Our starting shipping costs start at $10 and ship via UPS and USPS.
If you have multiple orders on the same day and if we are able to combine the orders, we will refund if any excess shipping.
Do you ship outside of the United States?
We are able to accept international orders. After your shipping address is entered, our cart will charge your order with an estimated shipping deposit of $30.00. If the shipping cost exceeds the estimate due to weight/size we will contact you in 3-5 business days with shipping options and any additional cost to help you finalize the order. Shipping fees will be adjusted or credited based on the shipping options chosen. We use USPS for all international shipping.